Question 1

What is IPTV and how does it work?

Accepted Answer

IPTV (Internet Protocol Television) delivers television content through internet networks rather than traditional cable or satellite. You can watch live TV channels and on-demand content on any internet-connected device using our specialized apps or compatible media players.

Question 2

How many channels do you offer?

Accepted Answer

We offer over 15,000 live channels from around the world, including premium sports, movies, entertainment, news, and international content in HD/FHD quality.

Question 3

Which devices are supported?

Accepted Answer

Our service works on virtually all devices including Android/iOS smartphones and tablets, Smart TVs (Samsung, LG, Android TV), Amazon Fire Stick, Apple TV, MAG boxes, Enigma2, VLC Player, Kodi, and PC/Mac computers.

Question 4

How do I subscribe to your service?

Accepted Answer

Simply choose a plan from our pricing page, complete the payment process, and you'll receive your IPTV credentials via email within 5-10 minutes. You can then start watching immediately.

Question 5

What payment methods do you accept?

Accepted Answer

We accept PayPal, all major credit cards (Visa, MasterCard, American Express), and cryptocurrency payments (Bitcoin, Ethereum) for your convenience.

Question 6

Do you offer a money-back guarantee?

Accepted Answer

Yes, we offer a 48-hour money-back guarantee for new customers. If you're not satisfied with our service, contact us within 48 hours for a full refund.

Question 7

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your subscription at any time from your user dashboard. Your service will remain active until the end of your current billing period.

Question 8

How do I set up IPTV on my device?

Accepted Answer

After subscribing, you'll receive detailed setup instructions for your specific device. We also provide step-by-step video tutorials and our support team is available 24/7 to help with installation.

Question 9

What internet speed do I need?

Accepted Answer

For HD streaming, we recommend at least 10 Mbps internet speed. For 4K content, 25+ Mbps is recommended. A stable internet connection is more important than peak speeds.

Question 10

Why is my stream buffering?

Accepted Answer

Buffering can be caused by slow internet, server overload, or device issues. Try switching servers, restarting your app/device, or contact our support team for server recommendations in your area.

Question 11

Can I use VPN with your service?

Accepted Answer

Yes, our service works with most VPN providers. However, some VPNs may slow down your connection. If you experience issues, try different VPN servers or contact support for recommended settings.

Question 12

Do you offer Video on Demand (VOD)?

Accepted Answer

Yes, all our plans include access to thousands of movies and TV series in our VOD library, updated regularly with the latest content.

Question 13

Can I record shows or pause live TV?

Accepted Answer

Recording and pause functionality depends on your device and IPTV app. Many modern IPTV apps support these features when using compatible devices.

Question 14

How often is content updated?

Accepted Answer

Our channel lineup and VOD content are updated regularly. New movies and episodes are typically added within 24-48 hours of their release.

Question 15

Do you have adult content?

Accepted Answer

Adult content is available as an optional add-on for subscribers over 18. It can be enabled/disabled from your account settings and is password protected.

Frequently Asked Questions

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