Terms of Service

Last updated: January 15, 2025

Welcome to StreamPro IPTV. These Terms of Service govern your use of our IPTV streaming services. By accessing or using our services, you agree to be bound by these terms.

Service Description

HelloIPTV provides internet-based television streaming services, including:

  • Access to live television channels from various countries and genres
  • Video on Demand (VOD) content including movies and TV series
  • Electronic Program Guide (EPG) and streaming applications
  • Customer support and technical assistance
  • Multi-device streaming capabilities

Account Registration

To use our services, you must:

  • Be at least 18 years old or have parental consent
  • Provide accurate and complete registration information
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities under your account

Subscription and Payment

Subscription Plans

We offer various subscription plans with different durations and features:

  • Monthly, quarterly, semi-annual, and annual subscription options
  • Different device connection limits based on selected plan
  • All plans include access to our full channel lineup unless specified

Payment Terms

  • Payment is due in advance for the selected subscription period
  • We accept various payment methods including PayPal, credit cards, and cryptocurrency
  • All prices are in USD unless otherwise specified
  • Prices may change with 30 days advance notice
  • No refunds except as specified in our refund policy

Acceptable Use Policy

You agree to use our services responsibly and not to:

  • Share your account credentials with unauthorized persons
  • Use the service for commercial purposes without written permission
  • Attempt to circumvent geographic restrictions or content blocks
  • Engage in any activity that disrupts or interferes with our services
  • Use the service in violation of any applicable laws or regulations
  • Resell or redistribute our content without authorization
  • Attempt to reverse engineer or tamper with our systems

Device Limitations

Your subscription includes specific device connection limits:

  • Simultaneous streaming is limited based on your subscription plan
  • You may install our apps on multiple devices but usage is limited
  • Sharing credentials outside your household violates these terms
  • We monitor for unusual usage patterns and may suspend service if violated

Content and Availability

Content Disclaimer

Regarding our content offerings:

  • Channel lineup may vary and is subject to change without notice
  • We do not guarantee availability of specific channels or programs
  • Content may be subject to geographic restrictions
  • We are not responsible for third-party content or its accuracy
  • Some content may not be suitable for all audiences

Service Availability

  • We strive for 99.9% uptime but cannot guarantee uninterrupted service
  • Scheduled maintenance may temporarily affect service availability
  • Your internet connection quality affects streaming performance
  • We recommend minimum 10 Mbps for HD streaming

Intellectual Property

All content and materials provided through our service are protected by intellectual property laws:

  • You receive a limited license to access content for personal use only
  • You may not record, copy, or redistribute any content
  • Our service marks, logos, and branding are our exclusive property
  • User-generated content remains your property but grants us usage rights

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, which is incorporated by reference into these terms, explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.

Termination

Termination by You

  • You may cancel your subscription at any time through your account dashboard
  • Cancellation takes effect at the end of your current billing period
  • No refunds for partial billing periods except during the money-back guarantee period

Termination by Us

We may terminate or suspend your account if:

  • You violate these Terms of Service
  • Payment fails or becomes overdue
  • You engage in fraudulent or abusive behavior
  • Required by law or regulatory authorities
  • We discontinue the service (with reasonable notice)

Limitation of Liability

To the maximum extent permitted by law, HelloIPTV shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Service interruptions or technical issues beyond our control
  • Content accuracy or third-party actions
  • Damages exceeding the amount paid for our services

Indemnification

You agree to indemnify and hold harmless HelloIPTV and its affiliates from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of third-party rights.

Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through:

  • Initial good faith negotiations between the parties
  • Binding arbitration if negotiations fail
  • Arbitration conducted under applicable arbitration rules
  • Waiver of class action lawsuits

Changes to Terms

We may modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the new terms. We will notify users of significant changes via email or service notifications.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where our company is incorporated, without regard to conflict of law principles.

Contact Information

For questions about these Terms of Service, please contact us:

  • Email: legal@metaiptv.org
  • Support: support@metaiptv.org
  • WhatsApp: +1 (555) 123-4567

Important: By creating an account and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.